Items purchased from K&B True Value can be returned within thirty days of purchase for a refund. Shipping fees will be refunded if the item is defective or not as described on our website. Items returned after thirty days are returnable at the discretion of management and if approved a store merchandise credit will be issued. Items should be un-opened and un-used when returned.

Customers are responsible for any costs associated with returning the product to our store. Items can be returned to K&B True Value Hardware, 912 Forest Drive, Annapols, MD 21403. Please mark the outside of the carton "Attention Returns".